COVID-19 UPDATE FROM CAPITAL ELECTRIC
Capital Electric has been closely monitoring the COVID-19 situation and making changes along the way, as we take very seriously our responsibility to protect our employees, our members, and the communities we serve. Because of this, our office remains closed to the public. We understand the impact this has on our members and we want to thank you for your flexibility and understanding. Additionally, most employees are working from home. They are still available to respond to phone calls and emails.
While our offices will be closed, we will offer an area inside our front door to make payments into a drop box and/or complete applications for service. Information will be available in that area if you need to call us for guidance on anything.
We encourage customers to continue selecting one of our convenient payment methods: use of the outside drop-off box located at the office, pay by mail, payment drop boxes at Dan’s Supermarkets, the ND State Capitol Building, or Dakota Community Bank in Lincoln. You can also pay-by-phone by calling 1-877-853-5928, pay online on our website www.capitalelec.com or consider using Smart Hub Mobile App. All payment options are listed on our web site at https://capitalelec.com/content/payment-options.
Incoming mail, including payments, may delayed up to 72 hours due to increased precautionary measures
If anyone in your household is staying home or working from home due any circumstances caused by COVID-19, please be aware that your monthly bill may be higher than normal
As always, our linemen are working hard to keep the power on and are available to fix any issues that may arise.
Your safety matters!
Business phone: 701-223-1513