1. Call, email or stop by our office to verify that your electric service is eligible for pre-paid. (Most residential services are eligible.)
2. If your electric service is eligible for pre-paid, you can enroll using the online prepaid billing form. You can also come to our office at 7401 Yukon Drive and sign up for the program.
3. An employee will explain how the process works and verify your notification information.
4. After members sign up for the program, they begin receiving email and phone notifications regarding low-balance alerts. If they do not prepay for additional electric service before their account balance drops to zero, the co-op’s automatic meter-reading system will disconnect the consumer’s meter until a credit is established on the account. After the co-op receives payment, the meter will be reconnected automatically. 

For more information on Capital Electric’s Prepaid Billing program, call our office at (855) 937-1736 or download our Prepaid Billing Brochure. 

To learn more about other payment options go to Payment Options or call the co-op at (855) 937-1736.